CLIENT HELP
Client feature tutorials
Follow the same fields and actions shown in the desktop client. Start with account login, auto reply or network troubleshooting.
Stream keys & account setup
TIKTOK LIVE GUIDE · 2026
Get the current TikTok stream key through an eligible account workflow
Understand TikTok stream-key eligibility, current session parameters and safe OBS setup without assuming every account has the same access.
Learn more →TIKTOK LIVE GUIDE · 2026
Plan multi-platform streaming around outputs, rights and real bandwidth
Plan upload bandwidth, vertical and horizontal layouts, account permissions and OBS workloads for TikTok multi-platform streaming.
Learn more →TIKTOK LIVE GUIDE · 2026
Prepare a TikTok mobile LIVE before connecting other tools
Prepare a TikTok mobile LIVE with account eligibility, stable connectivity, audio, framing and a monitored handoff to desktop workflows.
Learn more →GO-LIVE CHECKLIST · 2026
Run the same TikTok LIVE preflight before every desktop broadcast
Use a practical TikTok LIVE preflight checklist for account access, stream credentials, scenes, audio, network, monitoring and a safe stop procedure.
Learn more →MULTI-ACCOUNT LIVE · 2026
Scale TikTok LIVE accounts with clear ownership and repeatable operations
Organize TikTok LIVE multi-account operations with account ownership, session-to-OBS mapping, reusable checklists, role separation and incident records.
Learn more →CLIENT GUIDE · ACCOUNTS
Add authorized TikTok accounts and keep each login easy to identify
Add authorized TikTok accounts with browser sign-in or cookie import, then check status, organize groups, add remarks and configure per-account proxies.
Learn more →CLIENT GUIDE · NETWORK
Route TKLive requests through a global proxy when the direct network times out
Configure a global HTTP, HTTPS or SOCKS5 proxy in TKLive and troubleshoot TLS handshake timeout errors without requiring full-device TUN mode.
Learn more →MOBILE TO OBS HANDOVER · 2026
Prepare OBS first, then hand over the current mobile LIVE session
Prepare OBS before requesting a mobile LIVE stream key, hand over the current session safely and verify the public broadcast from a viewer device.
Learn more →CHOOSE YOUR LIVE WORKFLOW
Choose the TikTok LIVE workflow that fits your account and picture
Choose a TikTok desktop LIVE workflow around account access, stream-key retrieval, OBS scenes or local media, with separate preparation and start checks.
Learn more →OBS, gaming & picture layout
TIKTOK LIVE GUIDE · 2026
Choose TikTok LIVE bitrate and resolution around the account and connection
Choose practical TikTok LIVE bitrate, resolution, frame rate and keyframe settings for OBS, then test network and encoder stability.
Learn more →TIKTOK LIVE GUIDE · 2026
Choose the codec the LIVE destination can actually receive
Compare H.264, AV1 and NVIDIA NVENC for OBS streaming, platform compatibility and multi-instance TikTok LIVE workloads.
Learn more →TIKTOK LIVE GUIDE · 2026
Build TikTok OBS settings from a stable baseline
Set up OBS for TikTok LIVE with a stable canvas, output, encoder, audio and test workflow instead of copying one universal preset.
Learn more →TIKTOK LIVE GUIDE · 2026
Go LIVE on TikTok from a Mac with an eligible OBS workflow
Set up TikTok LIVE on macOS with OBS, account access, a current stream key, audio routing, portrait scenes and an end-to-end test.
Learn more →VERTICAL LIVE · 2026
Build a TikTok portrait OBS scene for the phone screen first
Build a portrait TikTok LIVE scene in OBS with a 9:16 canvas, readable text, safe cropping, media placement and viewer-side checks.
Learn more →LIVE AUDIO · 2026
Build TikTok LIVE audio one source at a time before mixing it
Configure TikTok LIVE audio in OBS, prevent duplicate capture and echo, test microphone and media separately, and diagnose a stream with no sound.
Learn more →MULTI-INSTANCE OBS · 2026
Run multiple OBS instances as separate, traceable TikTok LIVE workflows
Plan multiple OBS instances for TikTok LIVE with account mapping, separate profiles and scenes, measured GPU and bandwidth load, and safe start and stop checks.
Learn more →GAME + CAMERA · PORTRAIT LAYOUT
Put a landscape game above your camera in a portrait TikTok LIVE scene
Build a TikTok gaming scene with a 16:9 game above a camera in one 9:16 canvas. Includes 1080×1920 and 720×1280 geometry, HUD, audio and local tests.
Learn more →LIVE STUDIO · TWO LAYOUTS
Match LIVE Studio portrait and landscape keys to the right OBS outputs
Understand LIVE Studio dual stream keys, verify the same room and session, map portrait and landscape to separate OBS targets, and distinguish two outputs from one stacked scene.
Learn more →LIVE AUDIO · STEP BY STEP
Make microphone, game sound and music reach the right TikTok LIVE mix
Set up microphone, game sound and music for TikTok LIVE in OBS. Diagnose silent meters, monitoring-only sound, echo and missing tracks with a local recording test.
Learn more →Media & playback
TIKTOK LIVE GUIDE · 2026
Treat “unattended” TikTok LIVE as an actively monitored workflow
Plan a monitored TikTok unattended LIVE workflow with authorized media, OBS health checks, account mapping and a clear stop procedure.
Learn more →TIKTOK LIVE GUIDE · 2026
Prepare prerecorded media for TikTok LIVE without losing control of the broadcast
Prepare authorized prerecorded video for a TikTok LIVE workflow in OBS, including aspect ratio, audio, disclosure, monitoring and fallback scenes.
Learn more →TIKTOK LIVE GUIDE · 2026
Evaluate a TikTok 24/7 LIVE before building the technical stack
Evaluate whether a long-running TikTok LIVE workflow is appropriate, then plan monitoring, rotation, recovery, bandwidth and account safeguards.
Learn more →CLIENT GUIDE · MATERIALS
Organize approved media and assign a stable playback queue to each account
Import authorized videos or audio, organize material groups, assign an ordered queue to an account and validate looping playback before going live.
Learn more →CLIENT GUIDE · DOWNLOAD
Parse a TikTok link, preview the result and save the available media
Paste a TikTok video link, choose an optional signed-in account, parse the result, preview it and save the available video or audio locally.
Learn more →Live interaction & products
CLIENT GUIDE · AUTO REPLY
Set up automatic interactions and verify who sends each message
Configure account and shared-group replies, scheduled greetings, welcomes and follow or gift thanks. Preview draft rules, save, then check replies from a viewer.
Learn more →TIKTOK SHOP · PRODUCT WORKFLOW
Prepare products before LIVE, then pin or rotate after the room is confirmed
Find prepared and Showcase products before LIVE, reuse a saved TikTok session, then confirm the current room before product pinning or rotation in TKLive.
Learn more →Troubleshooting
TIKTOK LIVE GUIDE · 2026
Fix TikTok LIVE lag by identifying the failing stage
Use a symptom-based checklist to separate upload loss, encoder overload, source stutter and multi-instance resource pressure.
Learn more →STREAM KEY TROUBLESHOOTING · 2026
Fix a TikTok stream key by checking the account, session and OBS instance in order
Fix a TikTok LIVE stream key or server connection by checking account access, the current session, OBS mapping, network errors and credential safety.
Learn more →CLIENT GUIDE · SUPPORT
Keep the client current and collect the right evidence when a feature fails
Check for client updates, download the official installer, preserve settings and collect safe diagnostics for support without exposing credentials.
Learn more →LIVE STATUS TROUBLESHOOTING · 2026
OBS says connected, but viewers still see “Starting Soon”
Diagnose a TikTok LIVE viewer page stuck on “Starting Soon” by checking the official room state, current OBS session, audience view and connection health.
Learn more →LIVE CHAT VERIFICATION · 2026
A sent comment is not confirmed until viewers can see it
Verify TikTok LIVE comments and TKLive auto replies from a viewer account, then isolate rule, sender, moderation and display problems.
Learn more →VERTICAL VIDEO DISPLAY · 2026
Find which stage adds the black bars before resizing the video
Find whether TikTok LIVE black bars come from the source, OBS canvas, scaled output or phone viewer, then crop or frame video without distortion.
Learn more →FFMPEG OUTPUT TROUBLESHOOTING · 2026
The FFmpeg I/O error names a failed output, not its cause
Diagnose FFmpeg output I/O errors by identifying whether the failed destination is an RTMP stream or local file, then collect safe evidence.
Learn more →Before the first broadcast
Begin with LIVE eligibility and account status. Once the account supports the intended workflow, read the stream-key guide and the OBS setup guide. Installing a tool does not grant platform permissions.
- Review LIVE requirements first.
- Prepare sources, sound and a short test.
Expand the workflow by need
Use built-in OBS management for multiple instances and the multi-account guide for clear account mapping. Read the gift-wall guide for standalone interaction display, or prepare authorized files with the media and video-download guides.
- Keyword replies: grouping, bulk application and CSV.
- OpenAPI: documented capabilities and required authorization.
Troubleshoot by symptom
Distinguish connection failure, disconnection, black picture and missing audio. Record the error, timing and recent change, then alter one major variable at a time. For current plans, account access or support options, enter the user center.
- Remove credentials from support materials.
- User center: View official reference ↗
FAQ
Frequently asked questions
Start here for common questions about purchasing, access and system requirements.
Where should a new user start?
Check eligibility first, then prepare current parameters, an OBS scene, audio and a short test.
What if my interface looks different?
Use the current client’s controls and permissions. Product updates may change labels and available options.
Content reviewed: October 18, 2026 · TKLive product team